The Serendis Blog
9 April, 2025
Can empathy really be taught?
There is a simultaneously profound and practical question that today’s leaders need to grapple with: Can empathy, a critical skill in modern work environments, be taught? Among all the soft skills that distinguish exceptional leaders, empathy stands out as particularly valuable….
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17 March, 2025
The Diversity Dilemma: Why a new approach is needed for real inclusion
Like many of you, I am concerned by the dramatic comments and decisions from large global organisations like Meta, McDonald’s, Boeing and Ford to end their DEI initiatives. But they didn’t completely surprise me. As a corporate leadership expert, I…
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15 June, 2023
How workplace culture can drive – or crush – innovation
Nominations for the AFR BOSS’ 2023 Most Innovative Companies list recently closed, with the winners to be announced in September. But regardless of who makes the final cut, innovation is crucial for all organisations in today’s rapidly evolving world. The…
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26 April, 2022
Are Your Organisational Values Hindering Inclusion?
To date, diversity has largely been pitched through the lens of fairness. Organisations have spent time and money teaching their leaders about unconscious bias, discrimination, privilege, and equity. The approach has been successful to deliver awareness and commitment to change….
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7 May, 2019
InclusionPulse Series: Are You Creating an Inclusive Culture at Work?
Imagine this. An acquaintance invites you to come along to a social game of your favourite team sport. We are in Australia, so let’s use footy. Australian Rules Football for all my non-Aussie connections. You like this person. You admire…
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