The Serendis Blog

Why Impactful Mentoring Isn't Black and White

12 September, 2025

Why Impactful Mentoring Isn’t Black and White

When you think about great mentoring, what comes to mind? Maybe advice, answers, or someone who’s “been there, done that.” But as Julie Washington, Director of Talent Development at Serendis Leadership, reminds us, mentoring isn’t about easy answers. It’s about…

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Can empathy really be taught?

9 April, 2025

Can empathy really be taught?

There is a simultaneously profound and practical question that today’s leaders need to grapple with: Can empathy, a critical skill in modern work environments, be taught? Among all the soft skills that distinguish exceptional leaders, empathy stands out as particularly valuable….

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How workplace culture can drive – or crush – innovation

15 June, 2023

How workplace culture can drive – or crush – innovation

Nominations for the AFR BOSS’ 2023 Most Innovative Companies list recently closed, with the winners to be announced in September. But regardless of who makes the final cut, innovation is crucial for all organisations in today’s rapidly evolving world. The…

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Making hybrid arrangements work: how leaders can lift employee motivation and performance

5 April, 2023

Making hybrid arrangements work: how leaders can lift employee motivation and performance

Most leaders today are under enormous pressure. Aside from dealing with the demands of business-as-usual, leaders are having to think strategically, lead change, deal with complexity, and even play the role of empathetic life coach. On top of that, hybrid…

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How a Game of Bingo Delivers Competitive Advantage

30 October, 2020

How a Game of Bingo Delivers Competitive Advantage

Spend enough time at any A-grade business school or alongside a successful business leader and you’ll hear this phrase: “The ability to learn faster than your competitors is the only sustainable competitive advantage” Attributed to the visionary Arie de Geus,…

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